Privacy Policy

Thank you for visiting the website of Groupe Industriel Ami and for reviewing its privacy policy (hereinafter referred to as the "Policy").
By browsing our website or using our systems or services, you acknowledge that you have read and understood this Policy and consent, where applicable, to the processing of your personal data and information in accordance with this Policy.

This Privacy Policy includes the following sections:

1. Objectives of the Privacy Policy
2. Effective date
3. Methods of obtaining consent
4. Objectives of data collection
5. Purposes of data processing
6. Personal information collected
7. Data processing methods used
8. Methods of accessing and controlling personal information
9. Sharing and reasons for sharing personal information with third parties
10. Use of cookies and similar technologies
11. Retention of personal information

Objectives of the Privacy Policy

Respecting privacy and protecting personal information are essential to us. Through this Policy, we aim to protect this information in accordance with applicable laws.

To ensure this protection, Groupe Industriel Ami commits to collecting, processing, and sharing personally identifiable information only when consent is given, unless permitted or required by law, in which case your consent will not be necessary.

The purpose of this Policy is to inform users about why and how Groupe Industriel Ami, or any person acting on its behalf, will collect and use their personal information. It is designed to be clear and accessible to ensure users give informed consent.

For the purposes of this Policy, "personal information" refers to any information about an identifiable individual or information that can identify an individual. Whenever possible, we will anonymize, pseudonymize, and/or aggregate this information to prevent it from identifying any individual.

Effective Date

This Policy takes effect on November 20, 2024.

Methods of Obtaining Consent

We are committed to obtaining consent before collecting an individual’s personal information. Consent may be explicit or implicit and can be provided directly by the individual or by their authorized representative.

We prioritize obtaining explicit consent, whether verbally, electronically, or in writing. However, implicit consent may be reasonably inferred from an individual’s actions or inactions, such as accepting cookies on our website.

If we intend to use personal information for a new purpose, we will describe the intended use and seek consent again.

It is not always possible, particularly in the case of a government request, to obtain the individual’s consent to collect, use, or disclose their personal information. We are committed to only sharing such information in compliance with this Policy unless required or permitted by law.

Objectives of Data Collection

The information collected is used in accordance with the purposes and objectives outlined in this Privacy Policy.

Here are some reasons why we collect your personal information:

• To provide products and services: We use necessary data to manage your orders and ensure the delivery of our products or services.
• To respond to inquiries submitted through the contact form: Data provided is solely used to respond to received communications.
• To analyze and improve our products and services: Anonymized data from Google Analytics helps us optimize the user experience and the quality of our services.

Purposes of Data Processing

Collected personal information may be used for the following purposes:

1. Providing our products and services: This includes processing orders, communicating with clients, and fulfilling contracts.
2. Improving our services: Feedback or anonymized data enables us to evaluate and enhance our products.
3. Personalizing services: Adapting our services based on client preferences, when explicitly expressed.
4. Legal compliance: Meeting our legal obligations, including record-keeping for tax or other regulatory purposes.

Personal Information Collected

We collect the following information lawfully and transparently:

• Personal identifiers: Name, first name, and email address provided via the contact form.
• Professional data: Business name, position, or function if this information is included in your communications with us.
• Navigation data: Anonymized data collected through Google Analytics, such as IP address, browser type, and visited pages.

We do not collect sensitive information, such as medical, religious, or political data.

Data Processing Methods Used

All personal information is processed securely, in accordance with industry standards. This includes:

• Encrypting communications for information submitted through the contact form.
• Securing the databases where personal information is stored.
• Implementing internal processes to restrict access to data to authorized personnel only.

Methods of Accessing and Controlling Personal Information

You have the right to:

1. Access the personal information we hold about you.
2. Request corrections to inaccurate information.
3. Withdraw your consent for the use of your personal information.

To exercise these rights, you can contact us at confidentialite@industrielami.com.

Sharing and Reasons for Sharing Personal Information with Third Parties

We only share your personal information with:

1. Our authorized partners and service providers: This may include transportation providers for product delivery or payment processing services.
2. Legal authorities: If required by law or if a court order obliges us to do so.

Use of Cookies and Similar Technologies

We use cookies to enhance the user experience and collect anonymized data through Google Analytics. You can disable cookies by adjusting your browser settings.

Retention of Personal Information

Personal information is retained for an appropriate period based on the purposes for which it was collected:

• Messages submitted via the contact form are retained until the inquiry is resolved.
• Anonymized data from Google Analytics is retained in accordance with Google’s retention policies.

Once no longer needed, personal information is securely destroyed or anonymized.

For any questions or concerns, please contact:
Louis Prévost, Personal Data Protection Officer
confidentialite@industrielami.com

Last updated: November 20, 2024

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